Shipping Information

At ThreadsBloom, we are committed to providing a smooth and reliable shipping experience for every maker in our community. Below is everything you need to know about how we process and deliver your order.

Processing Time

Order Processing
Once your order is placed, we begin preparing it within 2 to 3 business days. This includes order verification and quality checks to ensure everything meets our standards.

Production
All of our products are made to order. Each piece is carefully produced after your purchase, with production typically taking 2 to 5 business days depending on demand.

Shipping Time

Domestic Shipping (USA)
Orders shipped within the United States typically arrive within 3 to 5 business days after production is completed.

International Shipping
We ship worldwide. Delivery times for international orders generally range from 7 to 21 business days depending on your location and customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order details.

We may occasionally offer free shipping promotions on qualifying orders.

Expedited shipping options may be available at checkout for faster delivery at an additional cost.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to follow your package and stay updated on delivery progress.

Customs and Import Taxes

For international orders, customs fees or import duties may apply depending on your country. These charges are determined by your local authorities and are the responsibility of the recipient.

Shipping Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to factors such as weather conditions, holidays, or customs processing. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout. ThreadsBloom is not responsible for orders delivered to incorrect or outdated addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement if necessary.

Returns and Exchanges

For more information about returns and exchanges, please refer to our Returns and Refund Policy page.

Have any questions

If you have any questions about your order or shipping, please contact us at
support@threadsbloom.store

Thank you for being part of ThreadsBloom.